Accountability has been developed after many years of research into the
telecommunications billing arena.
We realised that there was a need in the market for a
new system and set about developing a practical, reliable and easy to
use package. Since its launch accountaBILLity has quickly established
itself as the UK’s most popular billing engine.
The IP403 Office unit is a 19" rack mountable voice and data communication system with the following support.
Eight Digital Station (DS) ports for 24xx,
44xx, 54xx and 64xx Series phones (plus 3810 and 9040) or eight Digital
Terminal (DT) ports for 20 Series phones. Available dependent on
territory
Two Analogue telephone ports
Eight 10/100 Mbps LAN Hub ports
DTE Port
X.21/V35 WAN interface
Support for 3 Expansion Modules
Two relay switch port for door entry systems (Ext O/P socket)
Audio port for external music on hold source
18 Data channels (maximum of 10 useable for Voicemail Pro)
The ultimate in Professional Voice Recording. ProVoice is for every
type of enterprise, institute or organisation needing a facility to
record, store and monitor voice telephone calls.
ProVoice is the most
feature rich Voice Recording and Monitoring solution available on the
market. It can use your corporate LAN, client/server structure to its
full extent, or it does the job as a standalone system in a very
efficient manner.
The DX30 offers the greatest protection to your business as all calls
are encrypted and tamperproof and, therefore, admissible in a court of
law. All calls are instantly streamed, via proven USB-technology, to
the ProVoice recording server. From here the calls are immediately
available for review via the network with the advanced IP playback
tools. The unit has an entry level of 8 ISDN channels and is software
upgradeable to a fully populated ISDN pipe (30 channels) to ensure your
investment is protected.
Customer satisfaction is good business. Providing a first-class service
on the telephone is the first step in creating that satisfaction. That
is why SmartConnect is so indispensable.
It is simply the best computer
telephony integration (CTI) product available.
For customers it’s often all about waiting. Waiting is the enemy. If
customers wait to be answered, wait to be connected to the right
person, wait for that person to find their details and then have to
repeat information, it’s not good service. SmartConnect addresses the
three key requirements for an effective and productive telephone
service.
SmartOperator is the Windows Operator Console of the the
SmartApplications family of software products by Oak. It enables
telephone operators and receptionists in companies of any size to
better answer incoming calls and clearly see different types of call.
Unlike other Operator Consoles, everything is graphical, which makes
SmartOperator very easy to learn and use.
