Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small and midsized businesses. It can take care of businesses requring anywhere from 2 to 360 telephones.
The IP Office supports supports VOIP (voice of IP), soft phones and full integration with your desk-top applications as well as traditional telephony applications.
Avaya IP Office is an intelligent communications solution specially
designed to meet the communications challenges facing small and
midsized businesses. It can take care of businesses requring anywhere from 2 to 360 telephones.
The IP Office supports supports VOIP (voice of IP), soft phones and full integration with
your desk-top applications as well as traditional telephony applications.
BT Versatility is BT's fastest selling phone system it gives you all you need for 21st
century communications whether you are a two-line start-up or running
up to 40 extensions. It is simple to install and use, modern and efficient,
BT Versatility is also great value.
Its
host of features means it can be whatever you want it to be. Whether
that's a value-for-money basic system, the feel of a call centre,
integration of voice and data or the power of broadband, it's your
choice. Simple, snap-in modules mean you can start wherever you want
and grow your system as and when it suits you.
Customer satisfaction is good business. Providing a first-class service
on the telephone is the first step in creating that satisfaction. That
is why SmartConnect is so indispensable. It is simply the best computer
telephony integration (CTI) product available.
For customers it’s often
all about waiting. Waiting is the enemy. If customers wait to be
answered, wait to be connected to the right person, wait for that
person to find their details and then have to repeat information, it’s
not good service. SmartConnect addresses the three key requirements for
an effective and productive telephone service.
Introducing SmartPhone. A PC Softphone that is a powerful productivity
enhancement. With Oaks SmartPhone every employee has their own
personalized, easy-to-use softphone for managing their communications
and making maximum use of their time on the phone. It has an easy to
use address book, call history viewing, extension status and much more
– all from an easy access tray menu.
Managing call handling with
SmartPhone enables you to streamline how you and your team works,
creating faster, more personal service. All this can save seconds on
each call and can dramatically reduce company overheads.
A complete Voice Processing System powerful enough to cope with all
your needs yet configurable enough to manage the simplest applications.
The system includes as standard fully featured auto attendant,
voicemail, Interactive Voice Response (IVR), Voice Forms for taking
multipart messages and now e-mail integration too.
The system can use
any combination of the above modules to build the perfect solution to
your Voice Processing needs. The system is built up in two port
increments from 2-32 in a single PC dependent on the size of the
application.
