aiOffice continues the tradition of excellence with a host of new
features that enable the customer to get the most from their telephone
system, to continually improve customer service, to keep call and
telephone costs under control and to maximise the efficiency of
telephone usage throughout the organisation. aioffice allows for the
automation of most tasks thus minimising the management overhead but
maximising its effective usage in every organisation.
Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small and midsized businesses. It can take care of businesses requring anywhere from 2 to 360 telephones.
The IP Office supports supports VOIP (voice of IP), soft phones and full integration with your desk-top applications as well as traditional telephony applications.
The ProVoice DX4 Digital Voice Recorder makes all the benefits of
professional, centralised call recording available and affordable to
ALL organisations.
With the ProVoice DX4 Call Recording has never been simpler. Can you
really afford not to?
The ProVoice DX8 Digital Voice Recorder makes all the benefits of
professional, centralised call recording available and affordable to
ALL organisations.
With the ProVoice DX8 Call Recording has never been simpler. Can you
really afford not to?
ProVoice Enterprise combines Call Recording, Computer Integration (CTI)
and CRM integration in one complete business solution. ProVoice
Enterprise provides integration with your existing CRM package that
allows you to attach recordings to clients' files. With the ability to
search and replay from within your existing software, maximising
familiarity and ease of use from day one.
Customer satisfaction is good business. Providing a first-class service
on the telephone is the first step in creating that satisfaction. That
is why SmartConnect is so indispensable.
It is simply the best computer
telephony integration (CTI) product available.
For customers it’s often all about waiting. Waiting is the enemy. If
customers wait to be answered, wait to be connected to the right
person, wait for that person to find their details and then have to
repeat information, it’s not good service. SmartConnect addresses the
three key requirements for an effective and productive telephone
service.
